Support and assistance

Contact Tanzania eVisa Support

Get assistance with Tanzania eVisa requirements, online applications, document uploads, payment questions, and processing updates.

Email Support Start Application

How to contact us

For the fastest assistance, include your application details and a clear explanation of your question. This helps the support team review your case and respond more accurately.

Email support support@evisa-tanzania.com

Application help Continue online

Requirements Check documents

Common questions Visit FAQ

Tip: If you already applied, include your application reference number and the email address used during submission.

What to include in your message

Your full name as written in your passport.
The email address used for the application.
Your passport nationality.
Your intended arrival date in Tanzania.
Your application reference number, if available.
A concise description of the issue or question.

Before contacting support

Check that your passport details are entered correctly.
Review the Tanzania eVisa requirements page.
Confirm that uploaded documents are clear and readable.
Check your inbox, spam, and junk folders for updates.
Keep payment confirmation and application references available.

Support topics

Contact support if you need help with any of the following Tanzania eVisa topics:

Application status Questions about submitted applications, email updates, or pending review.

Document uploads Help with passport scans, photos, invitations, or supporting travel files.

Payment questions Assistance with payment confirmation, duplicate attempts, or failed transactions.

Travel details Questions about arrival dates, accommodation, transit, or travel purpose.

Ready to complete your Tanzania eVisa application?

Review your passport, documents, and travel details before submitting your online application.

Apply for Tanzania eVisa Check Requirements

Contact support FAQ

When should I contact Tanzania eVisa support?

You can contact support if you need help with application requirements, passport details, uploaded documents, payment questions, processing updates, or technical issues while applying online.

What information should I include in my support request?

Include your full name, email address used for the application, passport nationality, travel date, application reference if available, and a clear description of the issue.

Can support correct mistakes after submission?

Changes after submission may be limited. Contact support as soon as possible if you notice an error, but always review your details carefully before submitting the application.

Where can I check the document requirements?

You can review the Tanzania eVisa requirements page for passport validity, photo, travel, accommodation, and supporting document guidance.

Important notice

Visa, entry, and document requirements can vary by nationality, passport type, travel purpose, and government policy. Support can help with application guidance, but travelers are responsible for providing accurate information and valid travel documents.